Frequently Asked Questions

Can I change my experience?

In most cases, if your voucher was purchased through our website directly and has not been activated, you can exchange your voucher for another experience.
In order to do so, please follow these instructions:

Find the product you wish to have
Click "Buy Now"
Enter in the details requested
At the payment screen, type your old voucher number in to the "Exchange My Voucher(s)" field
Our website will prompt you to pay the difference if there is any
Your exchange is completed!

Frequently asked questions

Here you can find help on things like exchanging and upgrading your gift certificates, delivery times, bringing spectators, corporate sales and much more. View all of our FAQs here

Question:How can I extend my voucher?

Question:Can I change my experience?

Question:I want to know more about Golden Moments

Question:I would like to discuss a corporate opportunity

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Find unique gift ideas for Father's Day and other special occasions at Golden Moments, choose a flexible open-dated gift experience voucher where the recipient makes their own choice. Golden Moments are collectively known as the Experience Hunters and we've been searching Europe, the USA and beyond for amazing gift experiences since 1999. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too!

Since 1999, the team of Golden Moments Experience Hunters have been searching US, Europe and beyond for amazing gift experiences and activities. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too! Start a Live Chat now, we're always happy to help.