Golden Moments USA | Frequently Asked Questions

How can I extend my voucher?

This information applies only to vouchers directly purchased on our website. If you have purchased your voucher from another company, please contact us for assistance.

If your voucher has expired, a reactivation fee is payable and can be paid online here.
If your voucher is still in date and you need longer in order to do your experience, you can order the extension fee online here.
In both cases, your voucher will be valid for a further 36 months from the date of placing your extension or reactivation order.
If you need to discuss exceptional circumstances for not using your voucher within the expiry date, please do contact us with your voucher number.

Find unique gift ideas for Christmas and other special occasions at Golden Moments, choose a flexible open-dated gift experience certificate where the recipient makes their own choice. Golden Moments are collectively known as the Experience Hunters and we've been searching the US, UK, Europe and beyond for amazing gift experiences since 1999. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too!

Since 1999, the team of Golden Moments Experience Hunters have been searching US, Europe and beyond for amazing gift experiences and activities. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too! Start a Live Chat now, we're always happy to help.

Frequently Asked Questions

How can I extend my voucher?

Christmas

Experience Gifts

Fighter Jet Flights

Mothers Day

Birthday Gifts

Driving Experience Days