We're sorry to hear you're having issues with your code.
If it starts with a V, your code will not have the letters O or I so please change these for the numbers 0 or 1.
If you purchased your voucher from another company, please wait around 1 week from the purchase date before trying to book your experience as we don't receive these codes immediately. If you need to book your experience sooner, just contact us with ALL of the codes which appear on your voucher and we'll be happy to help.
You may wish to copy and paste your voucher number into the voucher activation page and try again.
If your voucher was purchased through Groupon, you'll need to use the Groupon code which starts with 0010 or 0020.
Please do contact us with ALL of the codes which appear on your voucher if you're experiencing further problems.
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Since 1999, the team of Golden Moments Experience Hunters have been searching US, Europe and beyond for amazing gift experiences and activities. With thousands of happy customers, we could just sit back, but oh no, once you start seeking experiences you just can’t stop and we’d recommend you try it too! Start a Live Chat now, we're always happy to help.
