The Experience
Visit one of New York City’s most important places of remembrance.
The NYC: 9/11 Memorial & Museum Timed-Entry Ticket provides access to a carefully designed experience focused on reflection and learning. With timed entry, you’ll enjoy contactless admission to the 9/11 Memorial Museum at your selected time. This allows you to explore the exhibitions at a comfortable and respectful pace.
Inside the museum, thousands of artifacts help document the events of September 11, 2001 and February 26, 1993. The Historical Exhibition explores the day through a clear timeline of events. It also examines the moments before and the aftermath that followed. The 'In Memoriam' exhibition honours the individuals who lost their lives. It allows visitors to learn about the men, women and children remembered here. Foundation Hall provides a powerful space that includes the Last Column and the original slurry wall.
Your visit also includes free access to the outdoor 9/11 Memorial. The twin reflecting pools mark where the Twin Towers once stood. Each victim’s name is engraved into bronze panels surrounding the pools. Nearby, the Survivor Tree stands as a symbol of endurance. The Memorial Glades recognise those affected by recovery efforts.
Includes:
- Timed-entry ticket to the 9/11 Memorial Museum
- Access to current museum exhibitions
- Free access to the 9/11 Memorial, Survivor Tree and Memorial Glades
- Complimentary Wi-Fi
Experience a place of reflection at the heart of New York City.
Important Information
Unaccompanied minors are not allowed.
All visitors must pass through airport-style security.
All Museum spaces and exhibitions are currently open to the public.
Coat-check facilities, interactive exhibit components and an on-site cafe are available for all visitors.
Audio Guide rentals available for purchase at the Museum.
Your Golden Moments voucher is not a ticket - please activate your voucher at www.goldenmoments.com/redemption so we can arrange your booking for you.
To upgrade your ticket or add additional participants to your booking, simply reach out to our friendly customer service team.
Meeting Point
Meeting point may vary depending on the option booked.
The Weather
The weather will not prevent your experience from taking place.
Session Length
The duration of the experience will last approximately 60 minutes.
Numbers
Your voucher is valid for one person. If you'd like to upgrade your ticket or add extra particpants to your booking, please contact our customer service team for assistance.
What To Wear
Comfortable clothing is recommended.
Availability
Tours are available daily, apart from Tuesdays.
Location
New York.